Booking Policies & FAQ

All elements of your event, including setup, breakdown and vendor pickup and delivery, must happen during your time block.Our minimum booking time is 4 hours. This allows for 1 hour of setup, a 2 hour event and 1 hour of breakdown. Additional hours beyond the minimum booking are billed hourly.

If vendors need to set up or deliver/pick up outside of the booked time block, prior approval must be obtained from the studio manager to ensure that the venue is available and staffed. If approved, an additional $200/hour fee will apply and be added to the final invoice or applied to the security deposit. Items left overnight will incur a $150 per night storage fee that will be added to your invoice or applied to the security deposit.

In order to secure your date a 50% deposit is due along with the signed event contract. Final payment is due no later than 7 business days prior to your event date. The final invoice will include any changes or additions to the base rental, such as additional hours, table and chair rental, security and staffing etc.

The venue can accommodate up to 200 guests.

We do accept outside catering services. Studio A + Studio C includes a fully functioning kitchen which can be used to warm items or add finishing touches. All major food prep should happen off site.

Decorations may be hung from the ceiling beams as long as they are completely removed at the end of the event. Items may be hung on the walls using 3M Command Strips – no hardware is permitted.. All decorations must be attached and removed without causing damage to the venue. A patch and paint fee will be assessed if walls are damaged.

The consumption and service of alcohol is permitted HOWEVER the sale of alcohol is not permitted. No exceptions.

For ticketed events and/or if alcohol is being served, guard services are required during the time of the actual event. Ticketed events with over 50 guests are required to contract an armed guard service. We can offer these services for the fee of $40/hour which will be added to the final invoice upon request.

A mandatory cleaning fee is included in the rental fee. The venue must be returned to its original condition at the end of your booking. Excessive damage or spills will incur an additional fee of $100-$350. We kindly ask that you handle the venue with care.

An venue coordinator will be on-site throughout your rental time to assist vendors with loading in/out, manage the gate, clean spills, take out garbage, and assist with use of the venue. 310 Staff is not responsible for set-up and break-down of decorations or any items rented from outside vendors.

Written notice must be given 7 or more days prior to the contracted event date and the final remaining balance will be waived. If an event is canceled after this period, 100% of the rental costs is due.